Aloft Job Application Online
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Aloft wants to grow up with the employees they will get for different departments. Candidates who want to work at Aloft can apply online or communicate directly with human resources.
You must submit your job application correctly to the positions that are open to work at Aloft. Here you can find out which conditions you need to meet and how to apply for a Aloft job.
At Aloft Hotels we’re wired for next generation travelers who love open spaces, open thinking, and open expression. Aloft provides a space where style is necessary, social scenes are vibrant, and where the only direction is forward. Our guests are tech savvy and confidently social, with an eclectic style they’re not afraid to show. We understand what our guests need, so we provide an affordable option for the tech-savvy design guru. We’re looking for innovative self-expressers who aren’t afraid to draw outside the lines. If you are someone who appreciates tech-forward features and vibrant social scenes, then we invite you to explore a career with Aloft Hotels.
Aloft Job Opportunities & Application Process
Aloft is applying for open positions almost every season: it does not require much qualification for some positions, but in many positions experience and quality are at the forefront. Even though the completion level of the graduation is not expected at the entry level, there is a expectation of graduation for higher-level positions requiring proficiency.
If you meet these requirements, you should apply to the relevant position and wait for the result of the application.
Housekeeper
What you’ll do
- Replace guest amenities and supplies in rooms
- Make beds and fold sheets
- Remove trash, dirty linens and room service items
- Greet guests and take care of requests
- Straighten desk items, furniture and appliances
- Dust, polish and remove marks from walls and furnishings
- Vacuum carpets and floor care duties
Perks you deserve
We’ll support you in and out of the workplace by offering:
- Team-spirited coworkers
- Encouraging management
- Wellbeing programs
- Learning and development opportunities
- Discounts on hotel rooms, gift shop items, food and beverage
- Recognition programs
What we’re looking for
- A warm, people-oriented demeanor
- A team-first attitude
- A gift for paying attention to the smallest details
Guest Services Talent Coach
Process all guest check-ins, check-outs, room assignments, and room change/late check-out requests. Secure payment; activate/reissue room keys. Ensure rates match market codes, document exceptions. Verify/adjust billing for guests. Communicate to appropriate staff when guests are waiting for an available room. Advise guest of messages. Clear departures in computer system. Coordinate with Housekeeping to track room status and guest concerns. File guest paperwork or documentation. Operate telephone switchboard station. Run and check daily reports, contingency lists, and credit card authorization reports. Supply guests with directions and information. Answer, record, and process all guest calls, requests, questions, or concerns; follow up to ensure each has been met to guests’ satisfaction. Arrange transportation for guests/visitors. Count and secure bank at beginning and end of shift. Cash guests’ checks, process all payment types, vouchers, paid-outs, charges, and provide change. Notify Security of any reports of theft.
Follow company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships; support team to reach common goals; listen and respond appropriately to the concerns of employees. Comply with quality assurance standards. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
Franchised Guest Services Manager
Job Requirements:
- Excellent interpersonal and communication skills; phone skills, customer service oriented, proactive and a team player
- Ensures all staff members are aware of what the guest knows in regards to external communication from Marriott
- Drives communication between departments by becoming familiar with what is going on in all departments within the hotel
- Facilitates and encourages cross training amongst departments
- Ensures seamless guest experience by fostering cooperation between departments
- Maintains all guest experience tools and communication including oversight of guest comment cards, on-line reviews and responses (TripAdvisor, Guest Voice, etc.). May train staff to manage these daily functions
- Trains associates to gather guest preferences, create tracking system and maintain information
- Handles confidential situations in a professional manner
- Understands guest service needs and exceeds their expectations
- Handles all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible; resolves customer complaints, assists customers in all inquiries in connection with hotel services, hours of operations, key hotel personnel, in house events, directions, etc. Responds to all guests requests in an accurate and timely manner making recommendations based on local knowledge and hotel practices
- Processes packages, faxes, messages and mail which may be either outgoing or incoming in an accurate and timely manner.
- Handles guest check-ins/check-outs in accordance with hotel credit/cash handling policies in an efficient and friendly manner
- Pre-registers and blocks reservations and takes same day reservations and when necessary future reservations following hotel rate structures, discounts and sell strategies
- Cancels room reservations according to hotel & Marriott procedures
- Walks customers in a professional and courteous manner according to Marriott procedures
- Stores and retrieves guest luggage and packages
- Provides basic trouble shooting support for in-room services such as Internet, TV movies, games and Web services
- Welcomes all guests and assists patrons into the hotel and help with any special arrangements
- Provides detailed in-room orientation
- Leads team to deliver intuitive service
- Highly organized and has the ability to plan multiple activities and meet deadlines with the ability to maintain a positive and professional demeanor at all times
- Makes learning an ongoing part of the hotel culture. Training should focus on the guest experience and inner department best practices.
- Prepares for departmental pre-shift huddles or briefings by giving them culture training topics and pertinent hotel information
- Understands the budget process
- Interviews, trains and schedules the Front Office team. Supervises the day-to-day performance of the team. Coaches associates to achieve all hotel fundamentals. Conducts performance reviews and disciplines associates as needed
- Fluency in English both verbally and non-verbally
- Maintain complete knowledge of and comply with all departmental policies/service procedures/fundamentals
- Works harmoniously and professionally with coworkers and supervisors
- Assists with responsibilities and duties in the absence or heavy volume in other departmentsExcellent knowledge of all departments internally
- Excellent knowledge of all departments internally
- Active participant in recruitment, coaching, training, development, performance reviews, discipline of staff
- Proactive communicator, active problem solver
- Performs standards tests as required
- Able to meet tight deadlines while working in a very fast paced environment and under considerable stress
Additional Requirements:
- Willing to work a flexible schedule in order to accomplish all required tasks
- Work in a safe, prudent and highly organized manorWork with integrity, confidentiality and discretion
- Work in a safe, prudent and highly organized manor
- Superior oral, written and computer skills
- Guide and monitor business ethics and good business practice Conduct self in a most professional manner at all times to reflect the hotel and Marriott standards
- Conduct self in a most professional manner at all times to reflect the hotel and Marriott standards
- Highly organized and has the ability to plan multiple activities and meet deadlines with the ability to maintain a positive and professional demeanor at all times
- Participate in Lobby Duty Program & Daily Sound-check program
- Available to cross train as directed
Teamwork:
- Maintain a good working relationship with other associates by promoting teamwork and fostering a harmonious working climate
Standards:
- Able to work alone without direct supervision
- Demonstrate high degree of drive and determination
- Constantly recommend service and product improvement to better the operation
- Keep the work area clean and tidy at all times
- Attend all required meetings
- Follow proper payroll and uniform procedures
- Properly handle and report associate and guest accidents
- Maintain complete knowledge of and comply with all departmental policies/service procedures/standards
- Assist with responsibilities and duties in other departments and as assigned by management
- Due to the cyclical nature of the hospitality industry, associates may be required to work varying schedules to reflect the business needs of the hotel
Educational Requirements:
- 4 year college degree preferred
- A minimum of 2 years customer service management experience preferred
- A minimum of 2 years customer service management experience preferred
- Must be proficient in Word, Excel and other applicable computer systems
Work Environment:
- Standard office and hotel setting
- Professional, passionate and positive work environment
- Bending/kneeling required 50% of shift
- Mobile position required 100% of the time
- Valid drivers license may be required. May need to move cars on the driveway or to the garage.Computer use 75% of the time
- Computer use 75% of the time
Sensory:
- Excellent sight and balance needed for negotiating varied floor surfaces, handling lighted candles, and handling hot fluids (coffee and tea)
- Excellent speech and hearing to interact with guest
- Excellent sight for completion of paperwork
Franchised Assistant General Manager
This hotel is owned and operated by an independent franchisee,Humble Origins Hospitality Management. The franchisee controls all aspects of the hotel’s employment policies and practices, including the selection and hiring process. If you accept a position at this hotel you will be employed by a franchisee and not by Marriott International.
- Ensure excellence in customer service while overseeing Front Office, Guest Services, Housekeeping, and Food and Beverage functions.
- Strong knowledge of PMS, POS, and a sales background with various sales systems.
- Perform various technical and administrative duties such as payroll, yield management, and accounting functions.
- Interview, hire, coach, and counsel all Aloft talent members.
- Continuously monitor talent to ensure all brand standards, life safety training, and management company policies and procedures are adhered to.
- An excellent opportunity for someone to advance their hotel career.
- Be a great leader and develop all talent members to be the best they can be.
- Develop and sustain strong ongoing training programs.
- Be a strong presence with all customers as well as the local community.
- Must be able to work weekends, evenings, and all holidays.
- Strong computer skills such as excel, Microsoft Word, etc.
- Needs to demand thoroughness in all operating departments and apply feedback to talent members when appropriate.
- Can handle difficult situations, responds promptly to all guest needs.
- Excellent interpersonal skills with the ability to effectively communicate with all types of customers.
- The ability to adapt to change and accommodate new methods and procedures.
- Develop a strong talent appreciation program with the leadership team.
- Instill a sense of pride in the job at hand which will translate to a stronger talent member team.
- Must have a minimum of 3 years Front Office, Guest Services, Housekeeping management experience, and an understanding of Food and Beverage.
Work Facts of Aloft
Age Requirement:
- 16 years old
Aloft Working Hours
- Varies by position and department.
Open Positions:
- Front Desk Agent, Housekeeper, Head Housekeeper, Laundry Attendant, Night Laundry Attendant, Maintenance Technician, Assistant Hotel Manager, Hotel Manager, Spa Associate, Spa Manager, Bartender, Server, Front Office Manager, Director Of Sales, Beverage and Food Talent Associate, Carepenter, Painter, Engineer, Chief Engineer
Aloft Printable Application Form
You can download Aloft printable job application form from the bottom of the page to your device. You must read the job application form carefully and complete the job application. Please note that some companies cannot find the job application form online.
Printable Application PDF/Form: No.
How to Apply Aloft Jobs: Official Site.
