Flight Attendant Interview Questions & Answers

They work with young, intelligent, and attractive people while assisting passengers in reaching their destinations safely. Especially for those who have never worked in the air, flight attendant appears to be a fantastic job.

Let’s take a look at the interview process for this intriguing position and what you should do to succeed and secure your seat on the plane without purchasing a plane ticket. We can begin with the potential questions you may have.

Flight Attendant Interview Questions & Answers

Can you tell us a little bit about yourself to begin with?

Maintain eye contact during the interview. Remember that they are observing your speech, smile, etc. They consider whether it would be a pleasure to converse with you onboard. At this point in the interview, how you speak and conduct yourself is more important than the words you use.

Despite this, you should highlight your strengths when introducing yourself. Your experience with any customer service job, passion for this type of work, strong motivation, skills, and personality traits can make you a strong candidate. You can also share a few details from your personal life to demonstrate that you have interests outside of the workplace. Healthy pastimes (exercise, yoga, etc.) are your best option in this situation.

Tell us about your flying experience. How did you feel about the flight attendants’ performance?

Concentrate on the positive. Discuss your experience with a reputable service. Mention that your experience as a passenger helped you to comprehend the job of a flight attendant, at least in part. You can even say that your experience prompted you to apply for the position with the company.

If you’ve flown with their airline before, you can name two or three specific features that caught your attention and that you particularly enjoyed while onboard. In interviews, praising your future employer will only help you.

What do you believe are the primary responsibilities of flight attendants on short- and long-haul flights?

Your response can be summed up in a single sentence. The cabin crew members’ primary responsibility is to ensure passengers’ comfort and safety from the time they board the aircraft until they deplane.

Or, you could say that the objective is to make their flight an unforgettable experience, using only appropriate means. Alternatively, you can list the duties you will be responsible for on the job, such as providing safety instructions to passengers and distributing meals. The list differs slightly based on the duration of the flight.

What, in your opinion, makes a great flight attendant today?

I believe that the qualities of a great FA have changed little over the past fifty years. A great cabin crew member remains courteous and attentive to passengers’ needs and desires throughout the flight and is prepared to handle any situation.

You can also list traits and abilities such as excellent listening and communication skills, attention to detail, fluency in at least one foreign language, the ability to recognize something wrong quickly, a passion for this type of work, etc.

How many languages do you speak at an intermediate or higher proficiency level?

You will often be required to pass a written language exam as part of the interview process; therefore, it is best not to exaggerate your language proficiency. Nevertheless, you can always say that you work on your language skills by reading books, taking lessons, etc., or that you wish to learn languages.

The key is to demonstrate your desire to become the best possible flight attendant. And when you want to fly to international destinations, having passengers of various nationalities who speak multiple languages is a tremendous benefit.

How would you describe the average day of a cabin crew member?

This differs from airline to airline. To learn more about the daily schedule and shift patterns, consult online forums or the specific airline’s website. How many hours do they fly per month? Where do they bed down? What shift practices exist? Do they also handle tasks on the ground, such as checking boarding passes and allowing passengers to pass through the gate, or is that the responsibility of other personnel?

As a flight attendant working for their company, you should constantly reassure them that you have a proactive work ethic and do not anticipate an easy ride.

You could say that dealing with angry or undisciplined passengers is the most challenging aspect, or that smiling and displaying positive emotions during a difficult period in your personal life is the most challenging (which happens to everyone).

What drew your attention to our employment advertisement, our airline?

This is your opportunity to commend their excellent service. Every airline possesses a competitive advantage; without one, it would be out of business. You can mention their list of destinations, their vision, corporate values, pricing policy, how flight attendants operate, their history and reputation, and the brand’s recognition.

The key is to demonstrate that you did your research and have a compelling reason to apply with them. You most likely do not care and would be content to work for any airline. However, during the interview for the position, you should attempt to convince them that they are your top choice.

Do you prefer to work independently or in a team?

Everything that occurs on board is a result of teamwork. You should emphasize that you enjoy teamwork. The only exception is if you are applying for a position with a company that operates small aircraft and only one flight attendant per plane.

If this is the case, you should state that you enjoy working independently and can complete tasks without supervision or assistance. You still enjoy conversing with the pilots and the rest of the crew. Even if you are the only flight attendant onboard, you will not be the only staff member. Keep teamwork in mind and compliment it whenever possible.

Additional questions you might be asked during your flight attendant interview

  • What do you consider to be the most challenging aspect of this job?
  • How would you handle a situation where two passengers were fighting and disturbing the other passengers?
  • Consider a passenger who claims to be gravely ill and requests an emergency landing. What will you do?
  • How would you determine who should sit near the emergency exits?
  • How would you ensure excellent customer satisfaction in your daily work?
  • Imagine that one of your coworkers suddenly became ill. After a physically and mentally demanding week, you are required to take their shift. How would you act?
  • What do you consider the most significant error ever when interacting with others?
  • Describe a time when you felt work-related pressure.

Multiple premium answers to the thirty most common flight attendant interview questions (including all challenging scenario-based questions) and winning interview strategies will help you streamline your application, outperform your competition, and ultimately land the job. Thank you for your interest.

Your charisma is more significant than your education.

You should have excellent communication skills, a good appearance (you do not have to be a model, but you should at least be in decent shape), and charisma. It would be difficult to become a cabin crew without any of these. The good news is that neither advanced education nor prior work experience is required. There are excellent training programs in place for airlines. If you are hired, you will be taught everything necessary to become a superb steward.

And believe me, there’s a lot to learn, as you’d be responsible for various tasks that passengers have no idea about. They are simply oblivious due to their seats’ comfort (or discomfort). Nevertheless, your success (or failure) in an interview largely depends on the quality of your interview answers and your ability to persuade the hiring managers that you have the right personality for the job–through your solutions and interview presence…

Conclusions and responses to all questions

Flight attendant job interviews are among the most difficult job interviews. Numerous young women aspire to this profession, and the competition is fierce. In addition, you will frequently need to pass a few tests and answer some challenging scenario-based questions to obtain the coveted employment contract.

Complete your interview preparations by examining other questions and answers;

Athina Iliadis is a Human Resources Professional with over 25 years’ experience in corporate environments working for companies such as Pearson, LexisNexis, Hershey, and Reckitt. In her current role as a consultant working with clients around the world, she coaches managers and employees on HR issues, supports leaders in their business, produces content about careers, interviews, and job opportunities. She is fluent in English, French and Greek, and she holds a BBA with a major in HR from Université du Québec à Montréal. Find her on LinkedIn and at athinailiadis.com

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