Pollo Tropical Job Application

Pollo Tropical Job Application Online

As an outgrowing and developing company, Pollo Tropical receives applications for different departments of the company. Applicants who would like to work at Pollo Tropical can either provide their online application or directly can contact the human resources. This article mainly focuses on the applicable positions, detailed information about the current open positions and the application procedures. To have a deeper knowledge, only thing you need to do is to follow the requirements given in this article.

There’s plenty of room to stretch out and “move up the beach” at Pollo Tropical® – where a fresh and fun atmosphere is fueling our success. Since 1988, when we opened our first store in Miami, we’ve been hotter than the equator in July. And that’s good news for qualified candidates.

Over 45% of our field managers began their careers at Pollo Tropical as hourly team members and have had the opportunity to move up and become managers and supervisors at the corporate level.

We offer competitive salaries and benefits in a fun, friendly, family-oriented environment.

About Pollo Tropical

What began in Miami as a simple recipe for citrus-marinated grilled chicken has evolved into a world of tropical flavors, and is quickly transforming into a lifestyle of happy, healthy, laid-back fun. And is continually proving that life’s better under the palm. Welcome to Pollo Tropical® where passion is married to freshness to create a one-of-a-kind experience. Our chickens are free of hormones and trans-fats. From our signature grilled chicken and slow roasted mojo pork, to world-renown Create Your Own TropiChops®, nothing surprises and delights like our fresh-made food served in a Caribbean inspired atmosphere.

Pollo Tropical Job Opportunities & Application Process

Pollo Tropical receives application for open positions almost every season: some of the positions require experience and deeper knowledge in the specific area whereas the rest can be applied by unexperienced employees as well. Applicant who are willing for a position in Pollo Tropical, can apply to the best fit for their future. However, the most important thing to keep in mind that the applicants are strictly expected to fulfill the age requirement. Nevertheless, for entry level positions, there exist no high-level qualification expectance, therefore, the sooner the application is made, the higher change the candidate has.

Team Leader


Pollo Tropical Team Leader will assist the management team in achieving restaurant operational goals (5 Points of Focus), annual sales, and profit plan. Performs many of the same duties as the AM, with the exception of the hiring and termination of team members.


Supervise and direct staff (hourly team members) to assure guests are treated promptly and courteously; products are prepared as specified in both quality and quantity and the restaurant is maintained properly. Adherence to all standards for food safety and sanitation to insure restaurant to be maintained in clean and attractive manner.
Utilize all company-training tools to provide hourly team members with training in all aspects of the restaurant operation.
Assist the management team in maintaining restaurant equipment and facility per company guidelines; contacts General Manager to inform about needed repairs to equipment in restaurant.
Performs regular administrative tasks including: Register and safe audits, deposit of company funds, proper accounting of restaurant funds, reporting of all guest and employee accidents. Investigates, resolves and responds to guest complaints.
Attend regularly scheduled store, market and company meetings, training sessions and stay current with all federal, state and local certifications (food safety).
Recommend disciplinary action for hourly team members
Other duties as assigned.


Will supervise staff of up to 12 team members on the shift.


An individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge skill and / or ability. Must also be certified by company in order to assume responsibilities of shift leader.


High School Diploma or equivalent or
6 months restaurant management experience


Must have good written and oral communication skills.
Must have good customer service skills.
Must be able to perceive and react to the needs of others.
Must be organized, flexible and able to deal with various personalities.


Basic Computer skills
Microsoft Word, Excel and Outlook


The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

While performing the duties of this job, the employee is regularly required to sit, talk, or hear. The employee frequently is required to use hands to handle or feel, and also to reach with hands and arms. The employee is occasionally required to lift up to 50 pounds.


The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
Temperature controlled restaurant
The noise level in the work environment is low to moderate


Computer, iPad, laptop, calculator, Printer/scanner/copies, phone

Pollo Tropical is an Equal Opportunity Employer.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Work Facts of Pollo Tropical

Age Requirement:

  • 17 years old

Pollo Tropical Working Hours

  • Open every day: 10:30am-12:30am

Open Positions: 

  • Waiter/Waitress, Host/Hostess, Cook, Prep Cook, Dishwasher, Assistant Manager, Manager, Overnight Custodian, Catering Supervisor, Kitchen Prep Person, Cashier, Grill Person, Food Line Expediter, Caterer, General Manager

Pollo Tropical Printable Application Form

If you could not find the proper position for your qualifications and make your online application from the current openings listed above, you would rather check, print and fill in the application form provided below for the position you search for at the nearest Pollo Tropical to your location. The current quota for the position you would like to apply for may have not been updated yet, therefore, you can take your first step to your application by directly have contact with the company.

Printable Application PDF/Form: No.

How to Apply Pollo Tropical Jobs: Official Site

An editorial team that comes together to facilitate the processes that job seekers will encounter.

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